Friday, September 9, 2011

Yelp, Trip Advisor, Hotels.com, etc...

The latest thing now is to jump on the computer and read reviews from Yelp and other assorted online sources for reviews for hotels, restaurants, etc.  Take it all with a grain of salt.  There are some genuine reviews out there, but a lot are made up by the competition trying to turn business their direction, or somebody who is a chronic complainer OR somebody pumping the business up with false accolades.  There is even a company called 'reputation defender' that claims to combat bad online reviews for your business for a fee.  It's like extortion. 

Despite what the online review hosts claim, there is NO WAY they can police against reviews that are false.  I guess what I'm saying is that these services are not the gospel truth -- just like so much of what is on the internet.  Anybody can post anything.   Browser beware.

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