Wednesday, May 20, 2009

Bank of America



I have another banking horror story for you all. This one involves Bank of America. If you have any money there at all, I advise changing banks immediately.

Back in January, I was "nominated" to serve as a a main trustee for an entity based in the East Bay. The trustee before me was extremely organized, and had been running the operation for the past 20 years or so. The records and all paperwork were meticulous when I received them.

This entity banks at Bank of America, and I hold the copies of the bank's own signature cards stating the signers on the account and the instruction as to how the money may be disbursed. So..... I needed to transfer money from one account to the other. I got the singers on the account to "bless" it. I walk into a Sonoma County branch to execute the transaction.

The nightmare begins....

Bank of America shows signers on the account from 10 years ago. Their computer system does not recognize the current signers/personnel. Even when the bank's recognized signer(s) tried to execute the transaction, they were given the run-around, lame excuses, and yet another 800 number to call and be put on eternal hold.

Here's the truth: Bank of America lost the signature card, and they won't admit it. They have been giving us the run-around for weeks now. We have been demanding they pull the signature card out of the file -- we ALWAYS get a lame excuse. They're too busy posting signs stating "se habla Espanol." I guess they need a fresh batch of suckers.

....and yet these morons will receive just *how* much money in government bailouts?????

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